Hotel Reservations
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The Charlotte Inn experience begins long before you arrive at our luxury hotel in the heart of Edgartown village. Gracious, personalized service starts with your first phone call or inquiry to the inn, when your reservation is made in a one-to-one conversation with someone who cares about your needs and is dedicated to meeting them.
A personal welcome helps ensure the quality of your experience with us. By speaking with you directly, our knowledgeable staff can determine which of our fine accommodations would be best suited to your stay. Therefore, while we happily respond to your questions submitted via e-mail, we prefer bookings via telephone ~ guests who have made online reservations will always be contacted directly to reconfirm the reservation details and we offer any assistance prior to arrival with travel arrangements, reservations, activities of interest, or otherwise. All of us at The Charlotte Inn strive to create the most magical & memorable stay for our guests.
*Please review The Charlotte Inn’s property policies prior to booking a stay at the inn or making a reservation in our dining room.
The Fine Print
- When making advance reservations, please understand that just as The Charlotte Inn is making a commitment to its guests, the guest is also making a commitment to the inn. All credit card charges will be processed at the time the reservation is made.
- For reservations of three nights or more, we ask that the total amount due be paid in full. We require a 50 percent deposit on all advance reservations of six nights or more.
- Cancellations must be made 30 days prior to the day of arrival to ensure a full refund (minus a 5% service charge). Posted rates are subject to change except on confirmed reservations. Rates for rooms in the off-season may be slightly higher during holiday periods such as Thanksgiving, Christmas and New Year’s Eve. Rates do not include state and town room taxes (9.7 percent). Please note that longer or more extensive reservations may be subject to additional cancellation terms.
- Please contact us directly regarding courtesy credits.
- Due to the intimate size and nature of the property, and out of consideration to our regular guests who have been visiting the inn for over fifty years, we typically cannot accommodate larger groups or parties for the inn or restaurant; however, you may always contact us with questions or queries, as we are open year-round.
Pre-Arrival Concierge Services
The Charlotte Inn’s pre-arrival concierge services allow you to start planning long before you check in, to help ensure that you get the most out of every moment of your stay. Prior to your arrival, our manager will contact you to provide transportation assistance for airlines, ferry service, and car and bicycle rentals. We’ll happily make arrangements for dinner reservations, special events, picnics, and island excursions such as sailing and fishing charters ~ our staff is happy to assist you in planning the perfect Martha’s Vineyard vacation.